Gross & Son Paint & Body Shop

December 8, 2021

It’s not uncommon to see cars at the side of the road, waiting for a tow truck to come and help them out of an unfortunate situation. But you never think it’s going to be you — until it is.

Things happen, but thankfully, there are towing services that will get you safely on your way.

Whether your car broke down and you need roadside assistance, or you got into a collision and require wrecker service, Gross & Son is just a phone call away.

This guide focuses on what you should do after you’ve called for towing services. When you’re better prepared, this will make the towing process quicker and more efficient.

4 Steps to Take While You Wait for a Towing Service

There are some fairly obvious things that you should do when waiting for a tow truck. Of course, during stressful situations, such as an accident, you may not be thinking as clearly as you normally would. That is why you should, before anything else, think about your safety and the safety of others on the road.

Related: How to Choose the Best Towing Service

Before we dive into specifics, let’s cover the basic first steps:

  • If possible, pull off the road safely. The last thing you want is for another vehicle to hit yours, causing more damage and increasing the risk of injury to yourself and others.
  • Once you have pulled off to the side of the road, put your hazards on. This is your way of communicating with others on the road.
  • If it’s safe to do so, remain in your vehicle until the tow truck arrives. Sadly, there have been instances where people were killed because they got out of their car following a collision and were then struck by a third vehicle. If you must get out of your car, wait ahead of your car and behind the guardrails if they are present.

At this point, you will have safely moved your vehicle and have called for car towing assistance. Now what?

1. Start to Organize All Necessary Information

You may feel frazzled and overwhelmed, but the more information you have during tow recovery, the smoother your experience will be. This is the time to gather your registration, insurance, and any other necessary paperwork. If you’ve been in an accident and can take pictures from a safe location, it’s recommended you do so for insurance purposes.

2. Know Where You’re Going

The situation you find yourself in will dictate where you need to go. For example, if your car needs considerable work, you’ll likely want to be towed directly to a collision repair shop.

There are several reasons why this step is important. First of all, the tow truck company you call needs to know where they are bringing your vehicle, and knowing your location will ensure a more accurate quote. Again, providing this information simply ensures you get from point A to point B as smoothly as possible.

3. Gather All of Your Belongings

Some of us have a lot more than just a purse or a backpack in our vehicles. Perhaps you broke down on the way home from work and you’re an electrician — you’re going to need all of your tools for work. Or you’re a student whose car broke down; you’ll need all of your books, as well as anything else you may need for work or extracurricular activities. Think ahead and gather everything you may need (or that’s of value) before the tow truck arrives.

4. Save Your Phone Battery

It’s tempting to browse social media or play a game while you wait. However, you may find yourself in a situation that requires a phone after your vehicle has been towed. You may need to get in touch with multiple people in terms of picking you up, you may need to speak to your insurance company, and the list goes on.

The tow truck driver who is on their way to pick you up may also need to contact you. It’s important your phone is on and charged.

Related: Information to Have on Hand When the Tow Truck Driver Arrives

Gross & Son Offers Pensacola Towing Services 24/7

If you need towing in Pensacola, FL, Gross & Son offers 24/7 towing services, ranging from flatbed towing to roadside services. We understand that needing a tow truck is a stressful experience, which is why we offer quality service and support when you need it most.

We provide expert, personalized service to help you get your vehicle where it needs to go. Whether you are in a parking lot or have gone off the road, we have the tow trucks and experience to assist you every step of the way.
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Call Gross & Son for 24-Hour Towing Service in Pensacola, Florida.