At Gross & Sons, we back our work with lifetime warranties and satisfaction guarantees. We supply an exclusive “Tesla Valet” service with our Tesla Certified Roadside Assistance Provider service to safely transport your vehicle to our secured Pensacola shop. This is especially important if you cannot bring the vehicle in for service yourself or simply are under time constraints. Moreover, we cover the entire state of Florida, from Miami to Tampa, Jacksonville to Tallahassee, and beyond. We also welcome customers from Alabama, Mississippi and Louisiana, making us a truly regional body shop for the southeast.
Once your vehicle is in the shop, your dedicated Repair Process Manager will work with you to set the repairs in motion. Your manager will coordinate with your insurance company to ensure that all repairs are authorized and paid, minus possible deductions. If there are any changes in the repair procedure, your manager is there to assist you and keep you informed throughout the estimate and repair process. No work is undertaken apart from your approval.